Patients exploring options
People looking for information about care pathways, treatment planning and the practicalities of travelling to China.
Thoughtful care coordination, across borders.For patients travelling to China
FOR HOSPITALS & CLINICS
Connect care with
a wider world.
MedSenda is developing a medical travel coordination service for international patients considering care in China. We welcome conversations with qualified providers interested in working together.
WHO WE HOPE TO SERVE
A clearer path for international patients.
Our initial focus is on people in Australia and New Zealand exploring dental and eye care in China.
International communication
We aim to help patients and hospital teams communicate across languages and understand the next steps.
Beyond the appointment
Coordination can include appointments, travel planning, translation, accommodation and follow-up communication, as agreed.
PATIENT OUTREACH
A considered approach to reaching patients.
Our proposed channels will be developed and verified as the business grows; no existing reach or results are implied.
English-language website
Clear information about treatments, the patient journey and participating providers once authorised.
Digital discovery
Potential search, educational content and digital campaigns tailored to international audiences, subject to regulatory review.
Direct enquiries
A planned enquiry process to help patients understand the service and identify their next steps. No live customer collection is enabled in this preview.
WORKING TOGETHER
Clear roles, shared understanding.
MEDSENDA
Coordination & communication
Subject to agreement, we coordinate non-clinical enquiries, appointments, translation and practical travel arrangements. We do not provide medical advice or treatment.
HOSPITAL OR CLINIC
Clinical care & decisions
The provider is responsible for qualifications, medical review, diagnosis, informed clinical consent, treatment, clinical records and discharge instructions.
The patient chooses whether to proceed. Information sharing, commercial arrangements, responsibilities and follow-up must be agreed and reviewed before cooperation begins.
THE PATIENT JOURNEY
From enquiry to follow-up.
Free initial consultation
Tell us generally what you are looking for. The initial enquiry does not require medical records or images.
Authorise information sharing
If you choose to proceed, we will explain what information the hospital requests and seek your permission before sharing it through an appropriate agreed channel. This preview cannot accept medical information.
Hospital preliminary review
A qualified hospital team reviews the information it receives and decides whether further assessment or an initial plan is appropriate. A preliminary review is not a final diagnosis.
Costs and travel budget
Review the hospital’s proposed fees alongside expected travel, accommodation, support and potential follow-up costs. Confirm inclusions and uncertainties before deciding.
Service agreement
If you decide to proceed, review the proposed coordination agreement, fees, responsibilities and cancellation terms before signing. The hospital’s own terms and clinical consent are separate.
Travel and treatment
We coordinate agreed logistics and language support. The hospital and its clinicians are responsible for clinical assessment, consent and treatment.
Follow-up coordination
Before returning, discuss follow-up instructions and suitable travel timing with the treating clinician. We can help coordinate communication with the hospital and your local provider.
A PROPOSED PARTNERSHIP
Explore how we could work together.
Introduce your organisation
Share your areas of care and international patient service capabilities through an agreed channel.
Discuss the model
Discuss clinical and non-clinical responsibilities, patient communication, pricing, data handling and follow-up.
Agree before launch
Confirm terms, obtain necessary approvals and authorisation before any public listing or patient referral.
No hospital or clinic is represented here as a partner without authorisation. A formal arrangement is subject to agreement and due diligence.
HOSPITAL ENQUIRIES
Discuss potential collaboration.
Use the dedicated hospital business enquiry route.
Hospital enquiry ↗Demonstration only; no live enquiry service.